Clearview Mental Health, Inc. (“Clearview Mental Health”) is committed to protecting your privacy. Most pages on our site can be visited without providing information about yourself or your organization. Occasionally, we need your contact information to provide the services that you request. This Privacy Policy explains our data collection procedures and use of your information. This notice informs you about:

 

 Your privacy rights

- Personal information that may be collected

- Access to your personal information

- How your information may be used, including, with whom, if anyone, it might be shared

- Choices you have regarding the use of your personal information

- How we safeguard your information

- How you can access and, if necessary, change or delete your personal information

 

Please contact us at info@clearview-mentalhealth.com if you have any questions, complaints, or comments regarding this Privacy Policy.

 

When you link to any other site, you leave Clearview Mental Health's site and we have no control over the activities or policies of other sites.

 

**YOUR PRIVACY RIGHTS**

 

Clearview Mental Health respects your privacy rights:

 

- **Right to Know.** You have the right to know when we intend to collect personal information, what personal information is being or has been collected, where the data originated, how it will be used, and with whom it will be shared.

- **Right to Consent.** You have the right to opt-in for the use, disclosure, sale, or access to your personal information. You may revoke such consent at any time.

- **Right to Prevent.** You have the right to prevent our organization from sharing your personal information with third parties.

- **Right to Request.** You have the right to request a copy of your personal information on file.

- **Right to Deletion.** You have the right to request that we remove your personal information on file.

- **Right to Pricing.** We are prohibited from charging you a different price, or refusing service, if you exercised your privacy rights.

 

**PERSONAL INFORMATION COLLECTED**

 

Contact information collected is generally limited to your name, organization name (if applies), address, phone number, and email address. Information is requested when you request or register to receive more information, subscribe to email newsletters, sign up for an event or training, or order services.

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SMS opt-in or phone numbers for the purpose of SMS are not being sold or shared with any third party and affiliate company for marketing purposes.

 

Clearview Mental Health may request and/or collect additional information from you on a voluntary basis when you:

 

- Request information on or purchase our products or services

- Participate in promotions or events

- Send questions or comments via email to Clearview Mental Health

 

When you send email to us, we are not attempting to collect any personal information about you. We will only use information contained in your email to respond to your specific inquiry or comments in the email. Since email is a form of business communication, we may retain your information for a period of time and archive such information per Clearview Mental Health's retention requirements.

 

This site collects information about pages visited within the site. We may use this information to accurately count visitors across our websites and understand how they navigate and use our network of websites. Clearview Mental Health does not combine website traffic information with your personal information.

 

Clearview Mental Health does not:

 

- Share your information with unaffiliated third parties for their own direct marketing purposes

- Knowingly collect personal information on European Union (EU) residents

- Sell or rent information collected from and about individuals to third parties

- Share text messaging originator opt-in data and consent with any third parties.

 

**HOW PERSONAL DATA IS USED**

 

Clearview Mental Health collects, stores, and processes information provided to us. We may use the information you submit to us to send you information on our products, services, and promotional materials. Specifically, we use your contact information for the following purposes:

 

- Respond to your specific inquiry or comments

- Deliver services, including marketing communications, related to your request or use of our products and services

- Alert you to special offers, updated information, new services, and related information from Clearview Mental Health

- Allow you access to limited-entry areas of our site as appropriate

- Other forms of business correspondence

 

Purchases made via the website may capture your name, address, phone number, email address, and payment information (e.g., credit/debit card, PayPal, etc.). Clearview Mental Health uses a third-party merchant for payment transactions. We may use your information so we can improve the products and services we provide to better meet your needs. The demographic information (e.g., location, type of organization, services requested, etc.) you provide us is collected by Clearview Mental Health and is not disclosed to third parties. This demographic information cannot be used to personally identify you.

 

We may merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content.

 

**SHARING OF INFORMATION**

 

Clearview Mental Health may share your personal information with outside entities hired to assist with Clearview Mental Health’s internal support operations (e.g., cloud service providers, packaging and mailing services, event registration, etc.). We only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

 

Third parties may also collect your personal information from other sources. Clearview Mental Health does not sell or rent information collected from and about individuals to third parties. In the past 12 months, we have not sold or rented individual personal information to third parties. However, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to Clearview Mental Health's successor or assignee, if permitted by and done in accordance with applicable law.

 

Clearview Mental Health may disclose your contact information if required to do so by law or in the good-faith belief that such action is necessary to:

 

- Conform to the edicts of the law including disclosure of information in response to lawful requests by public authorities, national security or law enforcement requests, or comply with legal process served on Clearview Mental Health

- Protect and defend the rights or property of Clearview Mental Health and its website

- Investigations of fraud, intellectual property right infringements, or other activity that is illegal

- Act in urgent circumstances to protect the personal safety of Clearview Mental Health employees, users of Clearview Mental Health products or services, or members of the public

 

**SAFEGUARDING INFORMATION**

 

Clearview Mental Health only collects information to the extent deemed reasonably necessary to serve our legitimate business purposes. In addition, we take appropriate steps to ensure the security and integrity of any information you provide to us. Any information provided to us is stored in an access-controlled facility. Your information is protected from electronic threats by the use of firewalls, intrusion detection, anti-virus, anti-spyware, passwords, and related security mechanisms.

 

**UPDATE AND REMOVAL OF INFORMATION**

 

If you receive an email and want to opt-out, simply reply back to the email requesting your address be removed from future communications or click the unsubscribe link, if provided. You may at any time review, correct, amend, or delete the contact information we have for you. Simply contact us at info@clearview-mentalhealth.com to change.

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SMS Terms & Conditions:

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1. Program description:  When opted-in, you will receive text messages to your mobile number. These kinds of messages may include a response to an inquiry, real-time texts to ask and answer questions about our services and pricing, and appointment confirmations.

2. SMS For Consent Communication: The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

3. Types of SMS Communications: If you have consented to receive text messages from Clearview Mental Health you may receive text messages related to customer care, new appointment scheduling, and appointment reminders. 

   • For Example: ​Hello Thank you for contacting Clearview Mental Health, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help, or visit our privacy policy page.

4. Message Frequency:  Our SMS message frequency will be from 50 to 1000 text messages daily across all users. 

5. Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.

6. Opt-In Method: Customer will Opt-In for SMS messaging from Clearview Mental Health through New Patient Intake Form found on www.clearview-mentalhealth.com, this agreement for SMS will not be shared with third parties for marketing purposes.

7. Opt-out: Customer will be able to opt out of SMS messaging from Clearview Mental Health by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START. By adhering to these guidelines, you will ensure compliance and foster customer trust in your SMS communications. Should you require any clarification or assistance regarding the TCR registration process, please do not hesitate to contact us. We appreciate your attention to these critical matters and look forward to supporting your SMS initiatives in a compliant and effective manner.

8. Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.clearview-mentalhealth.com.

9. Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.

10. Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.​